Privacy Policy
Last updated: 09 October 2025
This Privacy Policy describes how Angela Waite Physio (“we”, “us”, or “our”) collects, uses, and discloses your information when you use our website https://angelawaitephysio.co.uk/ (the “Service”).
Who we are
Our website address is: https://angelawaitephysio.co.uk/. The person responsible for your data (the data controller) is Angela Waite.
What information we collect
We collect information from you when you contact us directly via our website’s contact form, email, or telephone. The personal information we may collect includes:
- Your name
- Your email address
- Your telephone number
- Any other information you choose to provide in your message, which may include details about your health and medical conditions.
Our website is built on the WordPress platform, but we do not use features that would collect data from general website visitors and we don’t track visitors with analytics software.
How we use your information
We use the information you provide us solely for the following purposes:
- To respond to your enquiries and to provide you with the information you have requested.
- To schedule appointments with you.
- To provide our physiotherapy services to you.
We will not use your personal information for marketing purposes without your express consent.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), the legal basis we rely on for processing this information is:
- Your consent: You are able to remove your consent at any time. You can do this by contacting info@northnorfolkphysio.com.
- We have a contractual obligation: To provide you with the physiotherapy services that you have requested.
- We have a legitimate interest: In responding to your enquiries and providing you with our services.
Data Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Your information will be kept confidential and will only be used by Angela Waite Physio to provide you with the services you have requested.
Data Retention
We will only retain your personal information for as long as is necessary for the purposes set out in this privacy policy. We will then dispose of your information by securely deleting it.
Cookies
This website does not use any tracking or analytics cookies. We use only essential cookies for the basic functioning of the website, which is built on WordPress. These cookies do not collect any personal data.
Your Data Protection Rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@northnorfolkphysio.com if you wish to make a request.
Changes to our Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
How to contact us
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@northnorfolkphysio.com
- By phone number: (01603) 575309
- By mail: North Norfolk Physio, Unit 9 Shepheards Close, Aylsham, NR11 6SZ